I remember this day, twenty-one years ago, and how it profoundly affected me. I had just arrived at work at the power plant. The whole off-going shift was in the control room with a contraband TV on the desk. I saw contraband because they were prohibited in the control rooms of the power plants in my company. They all had stunned looks on their faces and asked if I had heard. I hadn’t. I saw the report on the TV and the first thing I thought was instrument failure or pilot error. Then I watched the second plane hit and my stomach dropped. I knew. This was an attack, an…